To view help tickets that you have previously submitted:
- Select Help Request on the dashboard
- Select the My Help Tickets sub tab towards the top of the page
- On this page view previously submitted help tickets by inquiry type, date, status, and message
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/5043743900/original/cwnphelptickets.png?1445974353)